Warranty
Masa Tool warrants that the products will be free from defects in material and workmanship.
- No product shall be returned to us without a return-authorization number.
- If you find any failure of our products to conform to our stated dimensions notify us this within 90 days from date of receipt of the product, we will replace the defective product or make suitable repairs.
- If we are unable to correct the nonconformity by replacing the product or making suitable repairs we will refund the purchase price upon receipt of the nonconforming product F.O.B. our plant.
- In no event shall we be liable either directly or by way of contribution or indemnity, for direct, special, incidental or consequential damages such as, but not limited to, property damage, loss of profit, or damages based on loss of use of the product, whether the claim for any such damages be based on warranty, express or implied, contract, tort, or otherwise.
- This warranty does not apply to products that are misapplied, altered, or abused. The foregoing is our sole warranty with respect to the product.
- We make no other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.
- Orders for special tools, non-catalog or modified tools, are accepted on a no cancellation basis, and are not returnable. A confirming purchase order and approved drawing is required prior to any work beginning on special tools.
Privacy
Masa Tool has the utmost respect for our customers' privacy. Customer information is collected for the purpose of processing your order. This information is kept confidential and is not shared. As Masa Tool evolves, this privacy policy is likely to evolve with it. We will not reduce your rights under this policy without your explicit consent. We will post any policy changes on this page and, if the changes are significant, we will provide a more prominent notice.